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Privacy Policy
Last updated: August 28, 2026
FACECARD collects only the information needed to create an account, review membership applications, provide member access, protect the service, and communicate with applicants and members.
Information We Collect
Depending on how you use FACECARD, we may collect:
- account information, including email address, authentication status, and password data handled by our authentication provider;
- application information, including phone number, social handles, portfolio URL, profile photos, application status, and review metadata;
- identity verification status, provider references, timestamps, and audit metadata, without storing raw biometric data unless a documented legal or operational requirement applies;
- member activity, including eligible bookings, check-ins, and membership access status;
- device and technical information needed for security, diagnostics, app operation, and push notification delivery when enabled.
How We Use Information
We use information to operate FACECARD accounts, verify applicant contact methods, review membership applications, provide member benefits, prevent abuse, respond to support requests, comply with legal obligations, and improve reliability.
Service Providers
We may share information with service providers that help operate FACECARD, including authentication, database, storage, messaging, email, maps, identity verification, analytics, crash reporting, and app distribution providers. They may process information only to provide services to FACECARD or as required by law.
Your Choices
You can choose not to provide optional profile or portfolio information, but some information is required to create an account, submit an application, or receive member access. You may disable push notifications in your device settings.
Retention And Deletion
We keep personal information only as long as needed for the purposes described above, unless a longer period is required for security, legal compliance, fraud prevention, financial records, or dispute resolution. To request deletion, visit Support from the app or email hi@facecardpartners.com from the email address on your account.
Contact
Questions about privacy can be sent to hi@facecardpartners.com.